Shipping Policy
Order Processing Time
Custom orders are ready in 3-5 business days. Non-custom orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
Shipping Rates and Delivery Times
- Shipping Preferences available at Checkout
- Shipping cost is based on size and weight of packaged item(s) and delivery location.
- Standard delivery arrives generally in 3-5 business days after custom order has been completed
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to be updated.
Shipping Address
Please ensure that your shipping address is correct when placing an order. We are not responsible for orders shipped to incorrect addresses. If you need to change your shipping address, please contact us immediately at lrcreativestudio@outlook.com.
Shipping Delays
While we strive to deliver your orders on time, delays may occur due to unforeseen circumstances (e.g., weather, carrier issues). We appreciate your patience and will do our best to keep you informed of any delays.
Lost or Stolen Packages
We are not responsible for lost or stolen packages once the carrier has confirmed delivery. If your package is marked as delivered but you haven't received it, please contact the shipping carrier for further assistance.
Returns and Exchanges
Due to the custom nature of our products, returns and exchanges are not accepted. However, if you experience any issues with your order, please reach out to us at lrcreativestudio@outlook.com, and we will be happy to assist.
Contact Us
If you have any questions about your order or shipping, please reach out to us at lrcreativestudio@outlook.com. We're here to help!